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  • FLA-MOM Jacksonville - July 30-31, 2021

    Fri, Jul 30, 2021 | 8:00 PM - Sun, Aug 01, 2021 | 7:59 PM
    Join us for the 2021 Florida Mission of Mercy! With a goal of treating 2,000 patients, FLA-MOM seeks to have a positive impact on Northeast Florida! Please visit the event page at to view the latest information regarding the Mission of Mercy event.

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Dental Insurance 101: A Beginners Course for Office Staff

  • Tue, Feb 23, 2021 | 1:00 PM - Tue, Feb 23, 2021 | 2:00 PM

February 23, Noon CT
CE Credits: 1

This webinar will explain the basics of how PPO plans and networks operate so that both new and existing office staff will be better able to support patients presenting with these plans. Dr. Amrita Patel, a general dentist from New York, will keynote this educational course on dental insurance. Topics for discussion include:

  • PPO plan design
  • Contract clauses and processing policies that affect revenue
  • Plan terminology
  • Coordination of benefits and COB write-offs
  • How to file an effective and proper claim appeal
  • How to talk to patients about dental insurance
  • Where dentists can find ready-to-use educational resources to help their practices succeed

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